Monday, November 29, 2010

I Receive Email But Cannot Send it Out - Why?

Ask any network administrator what is the most frequent buyer question, and the likely answer is email.

The most favorite email formula uses two separate services that work together, called Pop and Smtp. Pop (Post Office Protocol) receives email, and Smtp (Simple Mail vehicle Protocol) sends email. Most people don't have issue receiving email, and when they do it's commonly because person sent them a huge file, but problems with sending email are far more common.

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This is because the majority of large Internet assistance providers have set up safeguards in an exertion to limit the whole of unsolicited email on their networks. Unfortunately, these safeguards often cause problems for legitimate users. For example, Cablevision's Optimum Online service, will only allow outgoing email using its own Smtp server, mail.optonline.com, which works on the default Smtp server setting,Tcp port 25.

I Receive Email But Cannot Send it Out - Why?

So if you tried to send out email from your business laptop on an Optimum Online without using the Optonline Smtp server, your email would be stuck in the outgoing mailbox and you will probably get error messages referring to the Smtp server.

Changing the Smtp address in your email schedule is a uncomplicated process. If you are using Microsoft Outlook or Outlook Express, find "Tools" from the top menu and then opt "E-Mail Accounts" or "Accounts" depending on the version you are using. Then opt the email list you want to access. Next hit the "Change" button and you will see the text area where you can turn the Smtp address. (Note that all versions of Outlook and Outlook Express have separate layouts, but the Smtp settings is all the time found in the "Tools > Accounts" menu.)

In the case of Optimum Online, we will need to the turn the Smtp address to "mail.optonline.net". We also had to click on the "More Settings" button, which opened up a tabbed menu, from which we premium the "Outgoing Server". We then premium thecheck box next to "My outgoing server (Smtp) requires authentication" and below it select the radio button for "Use the same settings as my incoming mail server."

Almost every major Isp, along with Verizon, Time Warner, Earthlink, requires a similar configuration. You can commonly find out how to configure Outlook by looking in the keep section of the Isp's website. (To no surprise, the sections outside email are commonly very unabridged and include screenshots.) or by calling the Isp's keep department.

A qoute with using the Isp's email settings is they will only work when you are on that network. If you conclude to bring your laptop to Starbucks or the office, you will need to turn the Smtp configuration again.

But there is a way to work around the Smtp issue. Google allows Outlook users to send and receive email using Pop and Smtp with its Gmail service. Gmail avoids the default Smtp port 25 used by all the bigIsps and instead uses Tcp port 465 for Smtp. For incoming email using Pop, Gmail uses Tcp port 995 rather than the suitable Tcp port 110.

Gmail accounts are free and also have exquisite spam filtering. If you need a second personal email list of if you want to switch your original email to someone else victualer and not have worry about either you can send and receive email on a positive network, Gmail is an exquisite choice.

So the next time, you plug your laptop into a new network and start getting email errors, the first place to look is the Smtp settings.

This is a list of Smtp settings for a few of the larger Isps.

Time Warner (Roadrunner) smtp-server.nyc.rr.com
At&T imailhost.worldnet.att.net (Dsl) mailhost.att.net (Dial-up)
Comcast smtp.comcast.net
EarthLink smtpauth.earthlink.net
Msn secure.smtp.email.msn.com
Mindspring mail.mindspring.com
Netzero smtp.netzero.net
Optimum Online (CableVision) mail.optonline.net
Verizon outgoing.verizon.net or smtpout.verizon.net

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